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Adding a Column

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Hello, and thanks in advance for your help.

 

I would like to show a column that displays (a subreport or not) "Open Tickets" that the analyst has currently opened when the report is ran or printed. I already have " ({CallLog.CallStatus} <> "Closed" or

({CallLog.CallStatus} = "Closed" " in the record selection.

 

Here is my current code in the record selection formula.

 

" not ({CallLog.KeyWord} in ["FIS", "TP Admin Defect", "TP Capture Defect", "TP Sales Defect", "TP Service Defect", "TP Teller Defect", "TPSS Defect"]) and

{CallLog.Tracker} in ["ANTONJ83", "bermun01", "CAMCACX1", "CHAVEV60", "COBBS53", "DONESC72", "FLOREV02", "HEALEP20", "Heldet00", "HERREC86", "jauree01", "LIMM01", "mirelj91", "Perezm58", "phant27", "Poste54", "Pricer64", "QUEZAM01", "RAVANR37", "RIGORAD1", "salesc01", "VAZQUD01"] and

({CallLog.CallStatus} <> "Closed" or

({CallLog.CallStatus} = "Closed" and

  IsDate({CallLog.ClosedDate}) and

 

        Date({CallLog.ClosedDate}) = CurrentDate

)) "

 

 

Is there a way to accomplish this? Would this be conflicting? Can it be accomplished with a formula

 

Thanks for the help.

 

G.


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