Hi All,
Honestly i am very confused about how SAP intended VPRS to work on the customer credit billing document associated with an Advanced Return. It looks like it is completely different to how VPRS is calculated with the traditional returns functionality.
Traditionally:
1. Returns Order (with reference to billing doc)
2. Returns Delivery.
3. Goods Receipt.
4. Billing. Upon billing VPRS is the value of the goods receipt that occured in step 3.
Advanced Returns (ARM)
1. Returns Order (with reference to billing doc)
2. Returns Delivery.
3. Goods Receipt, and further logistical activities.
4. Create Credit memo request with reference to the Returns Order.
5. Billing. Upon billing VPRS picks up no cost at all?
I have been unable to find any SAP OSS notes on this topic, has anyone else experienced a similar issue?
What i have assumed from reading is that the cost on the original returns order should be copied through to the credit memo, and then onto the billing document. But is this correct?
Thanks,
Steve